Terms of Service - Uncle Version

Effective Date: January 13, 2026
Last Updated: January 13, 2026
Version: 1.0

IMPORTANT NOTICE

You are an independent contractor, NOT an employee of Uncle Rental.

This means:

No salary or guaranteed income
No Mandatory Provident Fund contributions
No annual leave or sick leave
No employment benefits
You set your own schedule and rates
You control how you work
You are self-employed

By accepting these Terms, you acknowledge independent contractor status.

1. Acceptance & Eligibility

1.1 Your Agreement

By becoming an uncle on Uncle Rental, you:

Agree to these Terms
Confirm you are 21 years or older
Accept independent contractor classification
Understand you are not an employee

1.2 Age Requirement

You must be at least 21 years old. We verify this during the application process.

1.3 Policy Updates

We may update these Terms with 30 days notice.

Continued use = acceptance of updated Terms.

2. Independent Contractor Status

2.1 What This Means

You are self-employed and run your own business. No employment relationship exists between you and Uncle Rental under Hong Kong law.

2.2 Your Responsibilities

You are responsible for:

Paying your own taxes
Mandatory Provident Fund (if applicable)
Your own insurance (recommended)
Your own equipment and materials

2.3 No Employee Benefits

You do NOT receive:

Salary or guaranteed income
MPF contributions from Uncle Rental
Annual leave or paid time off
Sick leave or medical leave
Health insurance
Severance or long-service payment

2.4 Your Autonomy

You control:

When you work (your schedule)
Your hourly rate (HK$100–10,000/hour)
Which bookings you accept
How you provide services
Your work methods and approach

3. Uncle Application & Approval

3.1 Application Process

Submit application with profile information
Provide identification (government-issued ID)
Upload photos (at least one clear face photo)
Agree to Terms

3.2 Verification

We verify:

Government-issued ID matches profile
Your name and age
Photo matches ID
Age is 21 or older

We do NOT currently verify:

Criminal records
Employment history
Education claims
References

3.3 Approval Timeline

Processing time: 3–7 business days

Approval: Your profile goes live; you can start accepting bookings

Rejection: We inform you of the reason; you may reapply after addressing concerns

3.4 Rate Approval

Rates up to HK$1,000/hour: Auto-approved
Rates above HK$1,000/hour: Require admin approval

High rates may face additional review to ensure legitimacy.

4. Fee Structure

4.1 How Platform Fees Work

Client Side:

Client pays booking amount + 10% platform fee
Example: HK$400 booking → client pays HK$440

Uncle Side:

You receive booking amount - 6% platform fee
Example: HK$400 booking → you receive HK$376

Platform Revenue:

10% from client + 6% from uncle = 15.4% total
Example: Platform keeps HK$64 on HK$400 booking

4.2 Fee Justification

Platform fees (15.4% total) are competitive and cover:

Booking facilitation and matching
Secure payment processing
Escrow system (protects you from non-payment)
Messaging and communication platform
Dispute resolution
Customer support
Platform development and maintenance

4.3 Example Calculation

Scenario: 2-hour booking at HK$300/hour

Item	Amount
Your hourly rate	HK$300
Duration	2 hours
Booking amount	HK$600
Client pays (+ 10%)	HK$660
You receive (- 6%)	HK$564
Platform keeps	HK$96
Your net per hour	HK$282

You effectively keep 94% of your agreed rate.

4.4 Additional Income

You can negotiate directly with clients for:

Travel reimbursement
Meal costs (if dining together)
Event or activity fees
Extended time charges
Other agreed-upon expenses

These are paid directly and not subject to platform fees.

5. Payment & Withdrawals

5.1 Escrow System

How it works:

Client pays booking amount + 10% platform fee
Funds held in escrow (you don't receive yet)
You provide service to client
Client marks booking as completed (or auto-completes after 48 hours)
Funds released to your wallet (booking amount - 6%)

Protection: Escrow ensures you are paid once service is delivered.

5.2 Your Platform Wallet

Earnings accumulate in your wallet
View balance anytime in your dashboard
Funds available for withdrawal

5.3 Withdrawing Funds

Minimum withdrawal: HK$100

Process:

Go to Wallet in your account
Enter bank account details
Request withdrawal
Funds transfer to your account (5–7 business days)

Bank processing: Additional 5–7 days depending on your bank

No platform fees for withdrawals (your bank may charge).

5.4 Tax Reporting

Your responsibility:

Report all income to Hong Kong Inland Revenue Department
File profits tax return (if income exceeds threshold)
Maintain accounting records
Pay your own taxes

What we provide:

Payout records available for download
Monthly and annual earnings summaries
Transaction history for tax purposes

We do NOT:

Withhold taxes from your earnings
File tax returns for you
Provide tax advice

Consult an accountant for your tax obligations.

5.5 Mandatory Provident Fund

If your relevant income exceeds HK$7,100/month (from all sources):

You must contribute to MPF
You must enroll in an MPF scheme
We do NOT make contributions for you
Consult an MPF provider or accountant

6. Profile & Service Standards

6.1 Profile Requirements

Your profile must:

Display your real name (or professional name)
Include clear, recent photos (no filters or group photos)
Provide honest, accurate information
List services and activities you offer
Disclose any relevant restrictions

Prohibited:

Sexually suggestive photos or text
False credentials or claims
Photos of other people
Copyrighted images without permission

6.2 Service Standards

You agree to:

Be professional and respectful
Arrive on time (within 15 minutes of agreed time)
Honor confirmed bookings (unless emergency)
Respond to messages within 24 hours
Maintain good hygiene and appropriate dress
Follow agreed-upon plans
Respect client boundaries

Prohibited during bookings:

Arriving intoxicated or under the influence
Sexual advances or inappropriate behavior
Harassment or discrimination
Violence or threats
Illegal activities
Soliciting off-platform payments (cash, bank transfer, etc.)
Promoting competing platforms

7. Service Boundaries

7.1 What IS Companionship

Appropriate services:

Social companionship (meals, events, shopping)
Mentoring and life advice
Career and business guidance
Hobby and activity participation
Emotional support and listening

7.2 What IS NOT Companionship

Prohibited services:

Sexual services or romantic relationships
Any illegal activities
Professional services requiring license (medical, legal, financial)
Activities violating Hong Kong law

7.3 Physical Contact

Appropriate:

Handshakes
Friendly hugs (if both parties comfortable)
Pat on shoulder or back
Light touch (supportive gesture)

Inappropriate:

Beyond social norms
Intimate contact
Any touch without consent

Rule: If in doubt, ask permission. Always respect boundaries.

8. Safety for Uncles

Your safety is your responsibility. We do not supervise bookings.

8.1 During Bookings

Meet in public places initially
Trust your instincts
End booking if uncomfortable
Keep phone charged and accessible
Stay alert

8.2 Reporting Issues

If a client:

Harasses or threatens you
Behaves inappropriately
Attempts to harm you
Defrauds you

Report immediately:

Leave safely
Report via app: Booking → Report
Email: safety@unclerental.com
Contact police if in immediate danger (999)

Our response: Reported clients are investigated and banned if violation confirmed.

9. Cancellation Rules

9.1 Uncle-Initiated Cancellation

24+ hours before booking:

Warning recorded on your account
Client receives full refund (including platform fee)
You receive no payment for this slot

Less than 24 hours before:

30-day account suspension
Client receives full refund + HK$100 voucher
You receive no payment

No-show:

Permanent account termination
Client receives full refund + HK$200 voucher
Account permanently banned

9.2 Force Majeure (No Penalty)

Full refund to client, no penalty to you for:

Typhoon Signal 8 or above
Black Rainstorm Warning
Government-mandated restrictions
Medical emergency (with proof)
Serious family emergency (with proof)

10. Disputes & Client Complaints

10.1 If Client Files Dispute

A client may dispute a charge if they claim poor service.

Our review process:

Client submits complaint (within 48 hours of booking)
You can submit your response
We review evidence from both sides
We decide within 5 business days

Possible outcomes:

Full refund to client (no payment to you)
Partial refund (you receive less)
No refund (you keep payment)

Our decision is final.

11. Non-Exclusivity & Competition

You can work for other platforms and have other jobs.

You are not exclusive to Uncle Rental
You can be on competitor platforms simultaneously
You can have full-time employment elsewhere
No non-compete agreement applies

This non-exclusivity proves your contractor status.

12. Prohibited Conduct

You agree NOT to:

Fraud & Deception

Demand off-platform payments (cash, bank transfer)
Create fake bookings for income
Misrepresent your background or qualifications
Attempt to circumvent platform fees

Harassment & Discrimination

Harass or threaten clients
Discriminate based on protected characteristics
Stalk or dox (share personal information)

Illegal Activities

Participate in any illegal activity
Violate Hong Kong law
Engage in sexual or escort services
Use platform to facilitate crimes

Consequences: Immediate permanent ban, confiscation of unpaid earnings, possible legal action.

13. Account Suspension & Termination

13.1 Suspension

We may suspend your account for:

Investigating complaints
Policy violations
Multiple cancellations
Safety concerns

Effect: Profile hidden; cannot accept new bookings. Existing bookings honored (case-by-case).

13.2 Permanent Termination

We may permanently ban you for:

Sexual misconduct
Violence or threats
Fraud or scams
Repeated policy violations
Fake credentials
Soliciting off-platform payments

Effect: Account deleted; cannot reapply.

13.3 Closure by You

You can close your account anytime via Settings → Close Uncle Account.

Effect: Profile removed within 7 days; outstanding earnings processed.

14. Insurance & Liability

14.1 We Recommend Insurance

Optional but recommended:

Public liability insurance (accidents, injury claims)
Professional indemnity (if providing advice)
Typical cost: HK$1,000–3,000/year

Our insurance does NOT cover you. Get your own.

14.2 We Are NOT Liable

We are not responsible for:

Your actions or conduct
Injuries during bookings
Disputes with clients
Your negligence
Off-platform interactions

15. Intellectual Property

15.1 Our Content

All platform content is owned by Uncle Rental.

You may NOT:

Copy platform content
Use our logos without permission
Create derivative works

15.2 Your Content

When you post profile info, photos, or responses:

You grant us license to use your content
We can feature you in marketing
We can moderate or remove content

16. Tax & Legal Obligations

16.1 Self-Employed Business

You must:

Declare income to Hong Kong Inland Revenue Department
File profits tax return annually
Keep accounting records
Pay your own taxes

16.2 MPF Contributions

If applicable to you:

Register with MPF scheme if relevant income >HK$7,100/month
Make quarterly or annual contributions
We do NOT make contributions for you

16.3 Business Registration

If required:

Register your business with appropriate authorities
Obtain business registration certificate (if applicable)
Maintain proper records

Consult an accountant for your obligations.

17. Disclaimer & Liability

See our Privacy Policy & Disclaimer for full details.

Key points:

Platform provided "as is" without warranties
Maximum liability: HK$10,000 or 6 months of your earnings (whichever lower)
You indemnify us from user claims
We are not liable for client conduct

18. Governing Law

Jurisdiction: Hong Kong SAR

Applicable Law: Hong Kong law

Courts: Hong Kong courts have jurisdiction

Language: English version prevails

19. General Provisions

19.1 Entire Agreement

These Terms, Privacy Policy & Disclaimer, and Cancellation Policy constitute the entire agreement.

19.2 Severability

If any provision is invalid, remaining provisions stay in effect.

19.3 Amendments

We may update these Terms with 30 days notice.

Contact Information

Uncle Support
Email: uncle-support@unclerental.com

Payment Questions
Email: payments@unclerental.com

Safety Issues
Email: safety@unclerental.com

Legal Questions
Email: legal@unclerental.com

End of Uncle Terms of Service

Last Updated: January 13, 2026 | Version 1.0

Quick Summary

Key Points:

You are independent contractor (self-employed)
You set your own schedule and rates
No salary, benefits, or MPF contributions
Platform fee: 6% deducted from your earnings
You keep 94% of your agreed rate (minus platform fee)
You control how you work
You pay your own taxes and MPF
You can work other platforms
You must be professional and respectful

Your Responsibilities:

Follow all platform rules
Be honest in your profile
Provide good service
Respect client boundaries
Pay your own taxes
Honor confirmed bookings

Platform Provides:

Marketplace to find clients
Secure payment processing
Booking and messaging tools
Dispute resolution
Customer support

You Provide:

Your service and expertise
Your time and effort
Your professionalism
Your safety responsibility