Terms of Service - Uncle Version

Effective Date: January 13, 2026 Last Updated: January 13, 2026 Version: 1.0

IMPORTANT NOTICE

You are an independent contractor, NOT an employee of Uncle Rental.

This means:

No salary or guaranteed income

No Mandatory Provident Fund contributions

No annual leave or sick leave

No employment benefits

You set your own schedule and rates

You control how you work

You are self-employed

By accepting these Terms, you acknowledge independent contractor status.

1. Acceptance & Eligibility

1.1 Your Agreement

By becoming an uncle on Uncle Rental, you:

Agree to these Terms

Confirm you are 21 years or older

Accept independent contractor classification

Understand you are not an employee

1.2 Age Requirement

You must be at least 21 years old. We verify this during the application process.

1.3 Policy Updates

We may update these Terms with 30 days notice.

Continued use = acceptance of updated Terms.

2. Independent Contractor Status

2.1 What This Means

You are self-employed and run your own business. No employment relationship exists between you and Uncle Rental under Hong Kong law.

2.2 Your Responsibilities

You are responsible for:

Paying your own taxes

Mandatory Provident Fund (if applicable)

Your own insurance (recommended)

Your own equipment and materials

2.3 No Employee Benefits

You do NOT receive:

Salary or guaranteed income

MPF contributions from Uncle Rental

Annual leave or paid time off

Sick leave or medical leave

Health insurance

Severance or long-service payment

2.4 Your Autonomy

You control:

When you work (your schedule)

Your hourly rate (HK$100–10,000/hour)

Which bookings you accept

How you provide services

Your work methods and approach

3. Uncle Application & Approval

3.1 Application Process

Submit application with profile information

Provide identification (government-issued ID)

Upload photos (at least one clear face photo)

Agree to Terms

3.2 Verification

We verify:

Government-issued ID matches profile

Your name and age

Photo matches ID

Age is 21 or older

We do NOT currently verify:

Criminal records

Employment history

Education claims

References

3.3 Approval Timeline

Processing time: 3–7 business days

Approval: Your profile goes live; you can start accepting bookings Rejection: We inform you of the reason; you may reapply after addressing concerns

3.4 Rate Approval

Rates up to HK$1,000/hour: Auto-approved

Rates above HK$1,000/hour: Require admin approval

High rates may face additional review to ensure legitimacy.

4. Fee Structure

4.1 How Platform Fees Work

Client Side:

Client pays booking amount + 10% platform fee

Example: HK$400 booking → client pays HK$440

Uncle Side:

You receive booking amount - 6% platform fee

Example: HK$400 booking → you receive HK$376

Platform Revenue:

10% from client + 6% from uncle = 15.4% total

Example: Platform keeps HK$64 on HK$400 booking

4.2 Fee Justification

Platform fees (15.4% total) are competitive and cover:

Booking facilitation and matching

Secure payment processing

Escrow system (protects you from non-payment)

Messaging and communication platform

Dispute resolution

Customer support

Platform development and maintenance

4.3 Example Calculation

Scenario: 2-hour booking at HK$300/hour

Item

Amount

Your hourly rate

HK$300

Duration

2 hours

Booking amount

HK$600

Client pays (+ 10%)

HK$660

You receive (- 6%)

HK$564

Platform keeps

HK$96

Your net per hour

HK$282

You effectively keep 94% of your agreed rate.

4.4 Additional Income

You can negotiate directly with clients for:

Travel reimbursement

Meal costs (if dining together)

Event or activity fees

Extended time charges

Other agreed-upon expenses

These are paid directly and not subject to platform fees.

5. Payment & Withdrawals

5.1 Escrow System

How it works:

Client pays booking amount + 10% platform fee

Funds held in escrow (you don't receive yet)

You provide service to client

Client marks booking as completed (or auto-completes after 48 hours)

Funds released to your wallet (booking amount - 6%)

Protection: Escrow ensures you are paid once service is delivered.

5.2 Your Platform Wallet

Earnings accumulate in your wallet

View balance anytime in your dashboard

Funds available for withdrawal

5.3 Withdrawing Funds

Minimum withdrawal: HK$100 Process:

Go to Wallet in your account

Enter bank account details

Request withdrawal

Funds transfer to your account (5–7 business days)

Bank processing: Additional 5–7 days depending on your bank No platform fees for withdrawals (your bank may charge).

5.4 Tax Reporting

Your responsibility:

Report all income to Hong Kong Inland Revenue Department

File profits tax return (if income exceeds threshold)

Maintain accounting records

Pay your own taxes

What we provide:

Payout records available for download

Monthly and annual earnings summaries

Transaction history for tax purposes

We do NOT:

Withhold taxes from your earnings

File tax returns for you

Provide tax advice

Consult an accountant for your tax obligations.

5.5 Mandatory Provident Fund

If your relevant income exceeds HK$7,100/month (from all sources):

You must contribute to MPF

You must enroll in an MPF scheme

We do NOT make contributions for you

Consult an MPF provider or accountant

6. Profile & Service Standards

6.1 Profile Requirements

Your profile must:

Display your real name (or professional name)

Include clear, recent photos (no filters or group photos)

Provide honest, accurate information

List services and activities you offer

Disclose any relevant restrictions

Prohibited:

Sexually suggestive photos or text

False credentials or claims

Photos of other people

Copyrighted images without permission

6.2 Service Standards

You agree to:

Be professional and respectful

Arrive on time (within 15 minutes of agreed time)

Honor confirmed bookings (unless emergency)

Respond to messages within 24 hours

Maintain good hygiene and appropriate dress

Follow agreed-upon plans

Respect client boundaries

Prohibited during bookings:

Arriving intoxicated or under the influence

Sexual advances or inappropriate behavior

Harassment or discrimination

Violence or threats

Illegal activities

Soliciting off-platform payments (cash, bank transfer, etc.)

Promoting competing platforms

7. Service Boundaries

7.1 What IS Companionship

Appropriate services:

Social companionship (meals, events, shopping)

Mentoring and life advice

Career and business guidance

Hobby and activity participation

Emotional support and listening

7.2 What IS NOT Companionship

Prohibited services:

Sexual services or romantic relationships

Any illegal activities

Professional services requiring license (medical, legal, financial)

Activities violating Hong Kong law

7.3 Physical Contact

Appropriate:

Handshakes

Friendly hugs (if both parties comfortable)

Pat on shoulder or back

Light touch (supportive gesture)

Inappropriate:

Beyond social norms

Intimate contact

Any touch without consent

Rule: If in doubt, ask permission. Always respect boundaries.

8. Safety for Uncles

Your safety is your responsibility. We do not supervise bookings.

8.1 During Bookings

Meet in public places initially

Trust your instincts

End booking if uncomfortable

Keep phone charged and accessible

Stay alert

8.2 Reporting Issues

If a client:

Harasses or threatens you

Behaves inappropriately

Attempts to harm you

Defrauds you

Report immediately:

Leave safely

Report via app: Booking → Report

Email: safety@unclerental.com

Contact police if in immediate danger (999)

Our response: Reported clients are investigated and banned if violation confirmed.

9. Cancellation Rules

9.1 Uncle-Initiated Cancellation

24+ hours before booking:

Warning recorded on your account

Client receives full refund (including platform fee)

You receive no payment for this slot

Less than 24 hours before:

30-day account suspension

Client receives full refund + HK$100 voucher

You receive no payment

No-show:

Permanent account termination

Client receives full refund + HK$200 voucher

Account permanently banned

9.2 Force Majeure (No Penalty)

Full refund to client, no penalty to you for:

Typhoon Signal 8 or above

Black Rainstorm Warning

Government-mandated restrictions

Medical emergency (with proof)

Serious family emergency (with proof)

10. Disputes & Client Complaints

10.1 If Client Files Dispute

A client may dispute a charge if they claim poor service.

Our review process:

Client submits complaint (within 48 hours of booking)

You can submit your response

We review evidence from both sides

We decide within 5 business days

Possible outcomes:

Full refund to client (no payment to you)

Partial refund (you receive less)

No refund (you keep payment)

Our decision is final.

11. Non-Exclusivity & Competition

You can work for other platforms and have other jobs.

You are not exclusive to Uncle Rental

You can be on competitor platforms simultaneously

You can have full-time employment elsewhere

No non-compete agreement applies

This non-exclusivity proves your contractor status.

12. Prohibited Conduct

You agree NOT to:

#### Fraud & Deception

Demand off-platform payments (cash, bank transfer)

Create fake bookings for income

Misrepresent your background or qualifications

Attempt to circumvent platform fees

#### Harassment & Discrimination

Harass or threaten clients

Discriminate based on protected characteristics

Stalk or dox (share personal information)

#### Illegal Activities

Participate in any illegal activity

Violate Hong Kong law

Engage in sexual or escort services

Use platform to facilitate crimes

Consequences: Immediate permanent ban, confiscation of unpaid earnings, possible legal action.

13. Account Suspension & Termination

13.1 Suspension

We may suspend your account for:

Investigating complaints

Policy violations

Multiple cancellations

Safety concerns

Effect: Profile hidden; cannot accept new bookings. Existing bookings honored (case-by-case).

13.2 Permanent Termination

We may permanently ban you for:

Sexual misconduct

Violence or threats

Fraud or scams

Repeated policy violations

Fake credentials

Soliciting off-platform payments

Effect: Account deleted; cannot reapply.

13.3 Closure by You

You can close your account anytime via Settings → Close Uncle Account.

Effect: Profile removed within 7 days; outstanding earnings processed.

14. Insurance & Liability

14.1 We Recommend Insurance

Optional but recommended:

Public liability insurance (accidents, injury claims)

Professional indemnity (if providing advice)

Typical cost: HK$1,000–3,000/year

Our insurance does NOT cover you. Get your own.

14.2 We Are NOT Liable

We are not responsible for:

Your actions or conduct

Injuries during bookings

Disputes with clients

Your negligence

Off-platform interactions

15. Intellectual Property

15.1 Our Content

All platform content is owned by Uncle Rental.

You may NOT:

Copy platform content

Use our logos without permission

Create derivative works

15.2 Your Content

When you post profile info, photos, or responses:

You grant us license to use your content

We can feature you in marketing

We can moderate or remove content

16. Tax & Legal Obligations

16.1 Self-Employed Business

You must:

Declare income to Hong Kong Inland Revenue Department

File profits tax return annually

Keep accounting records

Pay your own taxes

16.2 MPF Contributions

If applicable to you:

Make quarterly or annual contributions

We do NOT make contributions for you

16.3 Business Registration

If required:

Obtain business registration certificate (if applicable)

Maintain proper records

Consult an accountant for your obligations.

17. Disclaimer & Liability

See our Privacy Policy & Disclaimer for full details.

Key points:

Platform provided "as is" without warranties

Maximum liability: HK$10,000 or 6 months of your earnings (whichever lower)

You indemnify us from user claims

We are not liable for client conduct

18. Governing Law

Jurisdiction: Hong Kong SAR Applicable Law: Hong Kong law Courts: Hong Kong courts have jurisdiction Language: English version prevails

19. General Provisions

19.1 Entire Agreement

These Terms, Privacy Policy & Disclaimer, and Cancellation Policy constitute the entire agreement.

19.2 Severability

If any provision is invalid, remaining provisions stay in effect.

19.3 Amendments

We may update these Terms with 30 days notice.

Contact Information

Uncle Support Email: uncle-support@unclerental.com Payment Questions Email: payments@unclerental.com Safety Issues Email: safety@unclerental.com Legal Questions Email: legal@unclerental.com

End of Uncle Terms of Service Last Updated: January 13, 2026 | Version 1.0

Quick Summary

Key Points:

You are independent contractor (self-employed)

You set your own schedule and rates

No salary, benefits, or MPF contributions

Platform fee: 6% deducted from your earnings

You keep 94% of your agreed rate (minus platform fee)

You control how you work

You pay your own taxes and MPF

You can work other platforms

You must be professional and respectful

Your Responsibilities:

Follow all platform rules

Be honest in your profile

Provide good service

Respect client boundaries

Pay your own taxes

Honor confirmed bookings

Platform Provides:

Marketplace to find clients

Secure payment processing

Booking and messaging tools

Dispute resolution

Customer support

You Provide:

Your service and expertise

Your time and effort

Your professionalism

Your safety responsibility